Omsara - Coronavirus statement

March 19th

Due to the governments announced lockdown to flatten the spread of Covid-19 until 31st May with review, We have suspended operations but our website is fully functional & we are accepting new orders, with dispatch dates post lockdown period. Please bare in mind any additional delays in shipping and tailoring.

What happens to my existing order?

We would request all our customers to stay assured that their orders would be processed once we resume our operations and ship them at the earliest. We kindly request you not to panic and cancel your existing order as this would result in huge losses and would impact the various employees working directly or indirectly with us

 

Our customer support team is working across emails, phone calls and social media chat. Please feel free to reach out to them for any questions.

Can I place a new order?

Our website is fully functional and we are currently accepting new orders. We will process all the orders once the lockdown is eased.

UPDATE 1st June: Many of our manufacturers are now reopen for business together with with some of our tailoring team who able to safely resume working with us. However please bare with us as we get things slowly get back to normal, customised and stitched to size orders may take an additional week for dispatch.

We Request all our customers to maintain social distancing and stay safe at home.